Shipping Policy

At SatiHotu, every shipment is a gesture of connection, bringing harmony to you. Our Shipping Policy reflects our commitment to transparency, care and serenity at every stage of your journey.

1. Processing and Shipping

• Shipping Time: We process your orders carefully within 3 business days, unless otherwise indicated in the product description.

• Fragile Products: Some items, such as art or decorative pieces, require special packaging to ensure their integrity, as specified in the description.

2. Delivery

• Logistics Partners: Our deliveries are carried out with care via Correios or JadLog, depending on the location and the product.

• Delivery Times: These vary depending on the destination and may be affected by external factors, such as logistical or weather conditions. You will receive a tracking code so you can track your order with peace of mind.

• Delays or Losses: In case of unforeseen circumstances, please contact us by email at hotusati@gmail.com , informing us of your order number. Our team will offer solutions calmly and clearly.

3. Costs
Shipping costs are presented transparently at the time of purchase, varying according to weight, destination and chosen delivery method.

4. Our Commitment
Inspired by universal wisdom, we transform each delivery into a moment of connection and care. For questions or support, please contact us at hotusati@gmail.com

May your experience with SatiHotu bring peace and harmony to your heart.

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